At Pole Poke, we want to make sure you receive your products in a timely and efficient manner. Here's what you need to know about our shipping policy:
Processing time
Orders are typically processed within 1-2 business days. Please note that processing times may be longer during peak seasons or holidays.
Shipping methods and rates
We offer several shipping options to meet your needs, including standard ground shipping and expedited shipping. Shipping rates are calculated based on the weight of the package and the destination address. You can see the shipping rates for your order during checkout.
Delivery time
Delivery times vary depending on the shipping method you choose and your location. Standard ground shipping typically takes 3-7 business days, while expedited shipping options are available for faster delivery.
International shipping
At this time, we only offer shipping within the United States. We apologize for any inconvenience this may cause.
Order tracking
Once your order has shipped, we will provide you with a tracking number so you can monitor the status of your package. You can track your package through the carrier's website or by logging into your account on our website.
Order changes and cancellations
If you need to make changes to your order or cancel it, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed, we may not be able to make changes or cancel it.
Contact us
If you have any questions or concerns about our shipping policy, please contact us at Kodymisquez@gmail.com
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